dell has a new test with customer service, where you can chat with someone online so you don't have to wait on the phone. my customer service rep was Nancy.

i asked if i could expedite my PDA processing and shipping (it was on back order for 2 weeks!), but she said no. instead, she upgraded my shipping from standard to next day for free.

i was very happy, so i started making small talk, but didn't last too long.

me: i hope you don't have to work too late tonight!
nancy (after being very cordial the entire time): thanks for your concern.
nancy: bye.
nancy signs off.

even online, women run away from me.